Our dental team is excited to get back to work and to see everyone again. We have missed you! While many things have changed, one thing has remained the same: our commitment to your safety.
Our dental office will begin seeing patients on May 18, 2020. Initially, we will be prioritizing treatment to allow those with the most urgent needs to be seen. We will be contacting patients to reschedule appointment. We would like to thank everyone in advance for their patience and understanding while we try to get everyone scheduled/rescheduled!
Although we already follow universal infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC). and the Occupational Safety and Health Administration (OSHA), you will notice additional infection contol measures when you return to our office. The safety of our patients and team is our primary concern.
We will be prescreening patients 1-2 days prior to their appointments by telephone. If we must leave a message or you are contacted by text message, please call our office to complete this necessary prescreening step. You will notice that several chairs, magazines, and childrens books/toys have been removed from the reception area to make it easier to disinfect. Patients will be asked to wait in their vehicles until our team contacts them. Our patients will be asked to limit the number of companions to essential people only to enable better social distancing in the office. We ask that anyone entering the dental office wear a mask that covers both nose and mouth. Hand sanitizer will be located throughout the office for your use. We will be practicing social distancing and ask that when at the front desk, you stand behind the plexiglass. Our dental team will now be using additional personal protective equipment (PPE). You may find it cooler in the office due to our additional PPE so you may wish to bring a jacket or ask us for a patient apron for your comfort.
Please contact our office prior to your appointment to reschedule if you have any of the following symptoms: fever, cough, headache, loss of taste/smell, shortness of breath/difficulty breathing, or have been in contact with any COVID-19 positive patients.
We look forward to seeing everyone again and are happy to answer any questions you may have about the steps we have taken to keep everyone safe in our practice.
Thank you for your understanding and continued loyalty!
Dr. Pamela Kelch and Dental Team